What is design? It’s where you stand with a foot in two worlds – the world of technology and the world of people and human purposes – and you try to bring the two together.
Errors using inadequate data are much less than those using no data at all.
Design is a funny word. Some people think design means how it looks. But of course, if you dig deeper, it’s really how it works.
A bad system will beat a good person every time.